Frequently Asked Questions
Still have questions? Feel free to give us a call during business hours: (818) 846-2234
What's the cost of dog grooming?
Grooming rates vary depending on the breed of your pet and the type of services you choose. For grooming questions and quotes, call us at Double Dog Dare Ya. We also have a general Price List for your convenience.
What kind of animals do you groom?
Double Dog Dare Ya grooms all breeds of dogs and cats. We have trained groomers who specialize in breed-specific cuts. Learn more about our grooming service at Double Dog Dare Ya or call (818) 846-2234.
Does Double Dog Dare Ya employ heated drying cages in its grooming facilities?
NO. Double Dog Dare Ya only implements humane grooming practices. In fact, we have a policy against the use of these devices in our grooming salon.
What is your minimum age for boarding a dog?
Our primary concern is the welfare of our guests. For this reason, it is generally recommended that puppies get all of their required shots (including rabies). Check out the health requirements under boarding for more information. You may also call Double Dog Dare Ya, Burbank at (818) 846-2234.
How long can my dog board with Double Dog Dare Ya ?
Boarding can be indefinite, as long as we are pre-paid for each 30 days. There is a 10% discount for every 30-day stay. But, these visits must be prepaid and we must have a credit card on file, so we can charge the boarding expense every 30 days. You may call Double Dog Dare Ya at (818) 846-2234 for more information.
I'm boarding my pet for the first time. What should I expect?
Your pet will adjust quickly to our boarding facility, staff, and routines. Feeding, cleansing, exercise, and kennel staff monitoring are all scheduled events that bring order and structure to the boarding environment. Learn more about our Overnight Boarding service.
What is your cancellation policy?
We realize that plans do change, and wish to accommodate all of our customer’s needs. So, a full refund of the deposit is provided upon 24 hours advance cancellation of the scheduled arrival date.
While my dog is boarding with you, will he be taken out for walks?
Double Dog Dare Ya offers plenty of regularly scheduled playtime. Our trained professionals will play, run, pet, brush, and cater to the needs of your pet in our large play areas.
My pets like to have toys with them. Can they have their favorite toys while boarding with Double Dog Dare Ya?
YES. Your pets may have one or two toys to play with during their stay. If you bring toys from home, be sure to mark them with permanent ink with your last name. Your pets’ toys will stay with them and we do our best to return all toys. Occasionally, a toy may be lost during a playtime or cleaning.
My pet is on a special diet. Can I bring in my own food?
YES. It is highly recommended that you bring your own food for your pet’s stay with Double Dog Dare Ya.
My pet is diabetic and requires shots. Do you accept diabetic pets?
We inoculate dogs and cats, however, special instructions regarding location of inoculation and time must be provided. There is a $5.00 charge for each shot per day.
Are your pet care centers air-conditioned?
YES. Double Dog Dare Ya centers are fully air-conditioned for summer comfort and heated in the winter. Our property also has outdoor exercise runs and a play yard for outdoor activities, weather permitting.
Do you have dog-training services?
YES. Training classes are available through Double Dog Dare Ya. We offer a board and train program for dogs of all ages and levels. Learn more about our board and train program.
Is doggy day care service available?
YES. Day care services are offered through Double Dog Dare Ya. Your companion will enjoy a private boarding suite for the day, plenty of playtime and attention, treats, and more! Learn more about doggy day care.